Privacy Policy

Personal Data Collected

At Luisitos Towing, we may collect the following personal data when a user uses our website, requests a service, or contacts us:

Full name

Phone number

Email address

Location or address of the requested service

Vehicle information (model, license plate, condition)

Messages or information voluntarily provided by the user

Technical browsing data (cookies, IP address, device type, etc.)

Purpose of Data Collection

The data is used exclusively to:

Manage and coordinate towing and roadside assistance services

Contact the customer and provide 24/7 support

Prepare quotes and confirm service requests

Respond to inquiries or messages sent via the form or WhatsApp

Improve website performance and user experience

Comply with legal and safety obligations